The Workplace Safety & Insurance Act governs the Workplace Safety & Insurance Board (WSIB). This Act requires that any person acting as a representative for an injured worker be either: a lawyer, a paralegal, a representative of a trade union, or a member of the Office of the Worker Advisor. Although my office is exempt from this provision, my staff is not adequately trained to represent workers. This means that we cannot represent you.
However, we are able to assist you with finding the representation you deserve. Although we are unable to represent you at hearings, we are still able to review your claim file and make recommendations.
It is important to note that changes to WSIB legislation and polices have caused most cases to become increasingly complex, requiring specially trained agents who are specifically dedicated to WSIB casework. Included in the changes is strict adherence to specified timelines in which the worker must submit documentation and appeals directly to WSIB. It is also the worker’s responsibility to remain in frequent contact with their assigned WSIB adjudicator and to ensure all measures necessary for health and rehabilitation are taken.
If you require assistance with any WSIB matter, please ensure you have a copy of your entire claim file. This will ensure we are able to view all the documents pertaining to your matter.
To formally request your claim file from WSIB, you can use this template letter, filling in the blanks with your own personal information.
Visit the WSIB Ontario website for more information:
Assistance may also be available through the workers union or, if the no union representation is available you can contact the Office of the Worker Adviser. Click here for contact information on line or call 1-800-435-8990. There are three offices serving workers in in Algoma-Manitoulin:
Elliot Lake: 705-848-6413 or Toll Free: 1-800-398-3228
Sault Ste. Marie: 705-945-5861 or Toll Free: 1-800-461-6023
Sudbury: 705-564-1621 or Toll Free: 1-800-461-6372